Tracking FAQ

Orders are automatically processed within 2 hours from time of order confirmation. Please contact us ASAP and within the following time period for cancellations and changes. Order modification/cancellation requests after 2 hours from time of order confirmation may not be accommodated.

Once an order is placed, you'll receive an email notification confirming we've received it. We will process your order 2 hours after successful payment. Order processing usually takes 5–7 business days. Once shipped, you will receive email notifications for real-time tracking. Note that some orders may be sent using multiple parcels. In these cases, you will receive multiple emails and tracking numbers.

All standard shipments are usually delivered within 7–15 business days from the ship date.